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A description and analysis of communication skills

Communication skills are important in every aspect of business. Information must be clear and accurate. In Customer Service, you must be able to explain company policies to customers and answer their questions about your products or services. Verbal Skills – These are skills that are typically acquired during formal education. TheseRead More

Communication and motivational skills

Motivation is big factor fair all levels and ages for example a child could have a completely different motivation from an adult. A big part of what motivates children is fairness in what they are doing Barnes, P (2002) where as an adult competitor might have a different motivation asRead More

Changing culture and communication

In the 1930’s the emergence of higher standards of living and shorter hours of work, plus the extension of paid holidays to wider groups of workers, provided the impetus to an increase in almost every type of leisure activity, whether cigarette smoking, cinema, popular music, seaside holidays or reading. InRead More

Communication channels

I have chosen to use Sainsburys for my report as they are a very large company and cover all areas of the report. Let us find out a bit more information on Sainsburys. Sainsbury’s Supermarkets was established in 1869 by John James and Mary Ann and is Britain’s longest-standing majorRead More

Upward communication

It sends information electronically over telephone lines. It sends both written and visual information. This type of communication is increasing. Company has website they use for all forms of external communication purposes and for public relations activities. It is to communicate with someone from outside the organisation who is interested in somethingRead More

Emergence of Mobile Communication

It is an undeniable fact that we have seen great changes in the way we communicate since the last decade. More and more sophisticated means of communication is available nowadays and seeing the trends it don’t seem it is going to stop here. Along with the new mobile communication media,Read More